Business Analyst
Ann Arbor, MI
Full Time
Mid Level
AccumTech is looking for a seasoned Business Analyst with at least 4 years of experience analyzing complex environments, monitoring system health, identifying data issues, and determining process improvements. As a Business Analyst at AccumTech, you will play a critical role in ensuring the quality, reliability, and continuous improvement of our sophisticated healthcare data integration system. You will act as a key liaison between our customers and internal teams, focusing on data management, operational oversight, and system quality assurance. This position requires a proactive, inquisitive mindset and a passion for process improvement to identify gaps, recommend enhancements, and ensure that our systems consistently deliver value. We are looking for someone who thrives at solving complex problems and identifying opportunities for innovation, takes ownership of their work, and seeks to understand the "why" behind processes.
Key Responsibilities:
ABOUT ACCUMTECH
AccumTech is a small, but growing, software service company that has annually been voted one of Crain’s Detroit Business Coolest Places to Work by our employees since 2019. Joining AccumTech will give you an opportunity to take on challenging projects in a fast-paced agile environment, take responsibility for the growth of your team, and play a key role in the success and growth of the company.
AccumTech was founded in 2014 by experts in data management, pharmacy benefits, healthcare consulting and federal health regulations to assist key stakeholders in the integration of claims data between different consumers. We are based in Ann Arbor, Michigan and offer a competitive benefits package that includes health benefits, a competitive salary, paid time off, a 401K with employer match, and flexible scheduling.
AccumTech does not provide Visa sponsorship.
Key Responsibilities:
- Collaborate with customers and partners to understand and document data requirements, processes, and capabilities.
- Conduct quality assurance reviews to ensure data accuracy and system reliability, while identifying opportunities for process optimization.
- Investigate and resolve issues in data processing systems, analyzing root causes and proactively recommending solutions.
- Assist in designing and documenting specifications for software tools and operational processes, emphasizing innovation and continuous improvement.
- Monitor and manage daily system performance, taking a self-directed approach to identifying and addressing potential issues.
- Identify gaps in current processes and propose enhancements to improve efficiency and customer outcomes.
- Create and maintain documentation, including system guidelines, manuals, and process workflows.
- Bachelor's degree in a relevant field.
- 4+ years of experience in a role involving data management, quality assurance, or operational support, with a track record of process improvement.
- Inquisitive and detail-oriented, with a strong desire to understand the "why" behind systems and processes.
- Self-directed and comfortable taking initiative to find clarity and drive results.
- Exceptional problem-solving and critical-thinking skills, with a focus on continuous improvement and innovation.
- Excellent written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders.
- Proficiency with tools like Microsoft Office; familiarity with data formats (e.g., CSV, XML) is a plus.
ABOUT ACCUMTECH
AccumTech is a small, but growing, software service company that has annually been voted one of Crain’s Detroit Business Coolest Places to Work by our employees since 2019. Joining AccumTech will give you an opportunity to take on challenging projects in a fast-paced agile environment, take responsibility for the growth of your team, and play a key role in the success and growth of the company.
AccumTech was founded in 2014 by experts in data management, pharmacy benefits, healthcare consulting and federal health regulations to assist key stakeholders in the integration of claims data between different consumers. We are based in Ann Arbor, Michigan and offer a competitive benefits package that includes health benefits, a competitive salary, paid time off, a 401K with employer match, and flexible scheduling.
AccumTech does not provide Visa sponsorship.
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